You've looked through our site and are thinking about purchasing a theme or theme package, but maybe you have a few questions you would like answered prior to purchase. It is recommended that you review the Pre-Purchase FAQ's prior to submitting a new pre-purchase request. If you have questions not covered in these FAQ's, please feel free to submit a request below. Please note that any theme support requests submitted through this section will note be replied to.

So you've purchased a theme or theme package and maybe you need some help or have some questions regarding your purchase. Use the form below for these types of questions. It is recommended that you review the knowledge base prior to submitting a new post-purchase request.

Please note that we only provide theme support for active Press75.com customers. If you did not purchase a theme or theme package from Press75.com, you are not eligible to receive support. It is strongly recommended that you review our Knowledge Base & FAQ in detail prior to submitting a support request.

Please note that support requests are checked 3 times per day, Monday through Friday between the hours of 7:00 am and 5:00 pm (Pacific Standard Time) and will be replied to in the order received.

Press75.com has partnered with WerkPress, a WordPress customization shop that offers full design and development services for changes requested to any Press75.com themes beyond the scope of our support terms. Please fill out the form below and someone from WerkPress will be in contact with you shortly.

So you've purchased a theme or theme package and maybe you have some questions regarding your purchase. Use the form below for these types of questions. It is recommended that you review the Post-Purchase FAQ's prior to submitting a new post-purchase request.

If you purchased a theme or theme package and didn't receive the confirmation email with your account information and download link, just click submit below and we will re-send your info.

No worries... this actually happens all the time, so you're not alone. Just fill out the form below and we will get you taken care of.

If the standard purchase receipt isn't good enough for your records and you need an official invoice, just use the form below to submit an invoice request. Include the name and address you would like to be displayed on the invoice.

We make upgrades easy... just tell us which theme or theme package you purchased as well as which package you would like to upgrade to. After you do, we'll send you a custom purchase link you can use to upgrade your purchase.

Since Press75.com is offering non-tangible digital goods, we do not offer refunds for any theme purchase unless a specific agreement was made prior to purchase or if you will absolutely not be able to use the theme you purchased for a specific and valid reason (e.g. some sort of incompatibility). Refund requests will only be accepted within 14 days of your purchase. Also, processing fees will be deducted from the total cost.

If you have other post purchase questions not covered by the option above, just use the form below. Please note that any theme support requests submitted through this section will note be replied to.

If you have general ideas or feedback, just leave a message using the form below and we'll get back to you as soon as possible (if needed).